沪江

【商务英语情景会话】中级——电话Telephone Calls ②

菲菲飞 2011-04-26 10:00
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【情景对话】

A: Hello, Pasadena Inn, this is Sandy, how may I ___①___?
A:您好,帕萨迪纳旅馆。我是桑迪,您要转接哪里?

B: I'd like to speak to someone about reservations.
B:我想找负责预订房间的主管。

A: I can help you with that. What date would you like to make a reservation for?
A:我就能帮您的忙。您想订哪一天的房?
 

B: We'll be arriving May12th, but I would like to make reservations for penthouse.
B:我们5月12日到这儿,可是我想预订的是顶层公寓。

A: Oh, I'm sorry sir, I only handle bookings for our standard rooms. The person you need to speak with is Tony Parker, he makes all the arrangements for our executive accounts. Unfortunately, he's not here right now. Can I take your name and number and have him ____②____ you?
A:噢,对不起,先生。我只负责预订标准间。你需要找一下托尼帕克,他负责全面安排高级客户。不巧的是,他现在不在这儿。您能把名字和电话留下吗?我让他给您回电话。
 

B: When do you expect him back in?
B:你估计他什么时候能回来?

A: He'll be out all afternoon, he might not be able to ____③____ until tomorrow. Will that be alright?
A:他一下午都不会在办公室,恐怕明天他才能给您回电话。那样没问题吧?
 

B: Yes. I suppose. My name is Sam Darcy. He can contact me at 660-843-3235.
B:我想,应该没问题。我叫萨姆达西,打电话6604343-3235就能找到我。
 

A: Could you please spell your last name for me?
A:请拼一下您的姓,好吗?

B: Sure. It's D-A-R-C-Y.
B:当然可以,D-A-R-C-Y。

A: Okay. Mr. Darcy, and your phone number is 660-843-3233?
A:好的,达西先生,您的电话是660-843-3233,对吧?

B:That's 3235.
B:是3235。

A: Sorry! 3235. Great. I'll have Tony call you first thing tomorrow morning.
A:对不起,是3235。好了,我会让托尼明早一上班就给您回电话。

【单词】

ect:连通
2.reservation:(旅馆房间等)预定、预约
3.penthouse:高级住房
ements:安排
5.executive:管理人员
t:客户

【填空】(答案ctrl+A反白可见)

ect your call
2. get back to
3. return your call


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